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Updates
Broker Broadcast
 
Rachel Horton Rejoins The Insurance Exchange
Date: September 1, 2010
The Insurance Exchange would like to announce the return of Rachel Horton as the new Director of Sales.
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Accolades for TIE Employees
Date: September 1, 2010
Congratulations to The Insurance Exchange employees that successfully completed the Small Employer Health Benefit Plans Specialty Certification, SB79, class! This certification is awarded to experts in the rules and regulations of groups in the 2 to 50 employee range regarding medical benefits in Texas.
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Attend UnitedHealthcare Webcast Concerning Jan. 1, 2011 Pharmacy PDL Updates
Date: September 1, 2010
You’re invited to attend a presentation of UnitedHealthcare’s pharmacy benefit strategies for Jan. 1, 2011 updates planned for both the Advantage and Traditional PDLs on Sept. 14, 2010.
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UnitedHealthcare New Health Care Reform Guides Published
Date: August 25, 2010
UnitedHealthcare has published new Small Group and Large Group guides to assist you and your clients by detailing Health Care Reform legislation time lines, special provisions and market changes.
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UnitedHealthcare New Message Encryption System Coming 9/15
Date: August 25, 2010
Starting Sept. 15th, UnitedHealthcare will begin employing their new message encryption system when delivering content-sensitive emails.
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UnitedHealthcare 2010 Broker Satisfaction Survey
Date: August 25, 2010
Sept. 13-14, 2010 marks the launch of UnitedHealthcare’s 2010 Broker Satisfaction Survey. The feedback collected is vital to the ongoing efforts made by UHC to bring its customers the best in service, value and experience. Look for an email from UnitedHealthcare inviting you to take part in the online survey.
Health Care Reform Resources Available Through Aetna
Date: August 25, 2010
Aetna has released both a Guide to the 2010 Health Care Reform Provisions and a 2010 Health Care Reform Timeline designed to help customers become better acquainted with some of the new mandates, their anticipated impact, and when such changes will officially go into effect.
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Look for UnitedHealthcare’s “Health in Numbers” Advertisements
Date: August 18, 2010
UnitedHealthcare has launched a series of commercials to be aired this week on television, print, radio and online, reflecting their mission of helping people live healthier lives. The “Health in Numbers” campaign was developed to underscore UnitedHealthcare’s critical contributions to health care for the more than 70 million Americans they serve.
Vision ID Cards Available Online
Date: August 18, 2010
UnitedHealthcare Vision now offers the ability to print personalized ID cards from their website, www.myuhcvision.com. It is not necessary to have an ID card to take advantage of your Vision benefits, but the ID card is available for your convenience and peace of mind.
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Join UnitedHealthcare HEROES to promote better health
Date: August 18, 2010
UnitedHealthcare is looking for problem solvers who want to help spread the word on how to fight one of our nation’s fasting growing problems – pediatric obesity. UnitedHealthcare has joined with Youth Service America to offer UnitedHealth HEROES, a program that provides grants to educators, service-learning coordinators and students in health professions to implement youth led service-learning projects addressing childhood obesity.
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UnitedHealthcare New Underwriting Requirements on HB2015 Information
Date: August 12, 2010
UnitedHealthcare Field Underwriters will now require the claims experience for 51-99 groups to adhere to new HB2015 guidelines.
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Updated disclosure for 10/1 Aetna Small Business Plans
Date: August 12, 2010
Aetna has released the amended disclosures for the new plans effective 10/1. New mandates include revised rules for cases involving In Vitro Fertilization, Mental Health, Serious Mental Illness, and Speech and Hearing.
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Aetna Required Form for New Business and Renewals
Date: August 4, 2010
Aetna will require the Texas Small Employer Funding Certification form to be submitted to them for all new business and renewals effective September 1st, 2010.
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Aetna Broker Licensing and Appointment Changes
Date: August 4, 2010
In an effort to streamline their agent appointment process and decrease administrative expenses, Aetna will begin implementing a change in how they receive and processes agent appointments effective 09/01/2010.
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Aetna announces new agreement with CVS Caremark
Date: August 4, 2010
Aetna announced in their Broker Alert newsletter last week that they will enter into an agreement with CVS Caremark that will ultimately result in an enhanced value to your customers and their members.
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Embrace the Future of Health Care Reform
Date: July 28, 2010
UnitedHealthcare’s quarterly “inTouch” newsletter for Summer 2010 tackles such issues as fighting obesity, promotes the Quicken Health Expense Tracker, and details new ways for employees to stay healthy through integrated medical and disability management.
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New Texas Small Group Plan Guide Available
Date: July 28, 2010
Aetna has released their updated Texas Plan Guide for the small group market for plans effective 10/01/2010.
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Small Group Clients Now Have Access to Valuable Wellness Resource
Date: July 28, 2010
Simpler Steps To A Healthier Life (Simple Steps) is now automatically available to all Small Group members enrolled in an Aetna medical plan. Simple Steps is a self-directed online wellness program that provides members with information about their personal health needs and motivates them to make lasting positive changes, including such topics as managing stress, getting in shape, improving diet, quitting smoking and more. For more information regarding Simple Steps, please contact your TIE Customer Service Account Manager.
New Dual Option Grid Available
Date: July 21, 2010
UnitedHealthcare has implemented a new dual option grid for all new business effective 8/1 and all renewals effective 11/1. Please contact your sales representative with any questions or concerns.
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Look for New Plans from Aetna Coming Soon
Date: July 21, 2010
Aetna’s recent effort to overhaul their benefits plans to better serve clients’ needs will soon be in effect. Look for future updates in the coming weeks for further details.
NAHU: Your Health Reform Resource
Date: July 14, 2010
NAHU makes it easy for their members to stay up to date and informed when it comes to the implementation of the Patient Protection and Affordable Care Act. The Health Reform Resource page on NAHU’s website allows members to make sense of all the reforms and changes surrounding the health reform legislation. Be sure to check the Health Reform Resource page regularly, as new materials are added on a weekly basis.
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2010 PDL Changes
Date: July 14, 2010
UnitedHealthcare has created a website specifically for the July 2010 changes to their Prescription Drug List (PDL). Need to know if a medication is changing tiers or being excluded completely? You will find that and more by visiting www.pdlinfo.com.
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Specialty Pharmacy Program
Date: July 14, 2010
Join UnitedHealthcare for an informative discussion on reducing costs through specialty drug management.
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Better Habits for a Healthier YOU!
Date: July 14, 2010
UnitedHealthcare’s latest online seminar focuses on creating better, healthier habits that are easy to work into your daily routine.
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Important Changes to Aetna's Oklahoma Benefit Plans
Date: July 7, 2010
Aetna details some important updates and structural changes to their Oklahoma benefit plans that concern all new and renewing business with October 1, 2010 effective dates and beyond.
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Select Designated Pharmacy Program Expands to Additional Fully Insured Business on August 1, 2010
Date: July 7, 2010
UnitedHealthcare’s Select Designated Pharmacy will be expanded to additional business and new states beginning August 1, 2010.
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Client Notification for Federal Mental Health Parity Addiction and Equity Act
Date: July 7, 2010
Familiarize yourself with the client notification process concerning the new Federal Mental Health Parity Addiction and Equity Act, effective July 1, 2010.
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Training Programs Available for UnitedHealthcare’s Care24 Services
Date: July 7, 2010
Learn how to minimize employee strain in the workplace by signing up for UnitedHealthcare’s Care24 Services training program.
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Passwords Being Distributed To Aetna Enroll Members
Date: July 7, 2010
Aetna began mailing passwords to its Aetna Enroll subscribers this week. Once received, the passwords will grant all Small Group Brokers of Record access to the secure Aetna Enroll website.
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Important Changes to Aetna's Oklahoma Benefit Plans
Date: July 7, 2010
Aetna details some important updates and structural changes to their Oklahoma benefit plans that concern all new and renewing business with October 1, 2010 effective dates and beyond.
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New Plans on the Horizon
Date: June 30, 2010
Aetna revamps their current medical plan structure to accomodate the New Health Care Reform Law.
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Let Aetna handle COBRA for you
Date: June 30, 2010
Reduce your risk for penalities and save both time and money by utilizing Aetna's COBRA administrative services.
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Want more for your money? UnitedHealthcare has you covered.
Date: June 23, 2010
Let UnitedHealthcare’s Benefit Services package relieve you of administrative burden with FSA, Pre-Tax Premium and COBRA administration at no extra cost.
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Slim Down For Summer
Date: June 23, 2010
Register now to attend UnitedHealthcare’s Source4Women online seminar “Best Weight Loss Tips Ever” and shed a few pounds for swimsuit season.
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Certainty in Uncertain Times
Date: June 23, 2010
The Insurance Exchange has exceeded customer expectation for the past 30 years. Our top priority is your satisfaction and we recognize just how valuable your time is; time that could be better utilized selling to new clients or serving existing clients’ needs.
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Aetna Launches Virtual Online Assistant
Date: June 16, 2010
Aetna’s new virtual online assistant, Ann, aids in the navigation of Aetna’s secure member website, averaging 2,500 online chat sessions with members every day.
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IRS issues HSA contribution amount rules for 2011
Date: June 9, 2010
The IRS publishes HSA contribution rules for 2011 and delivers a new online HDHP verification
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“My mother hadn’t had a hot meal for herself in three years…”
Date: June 9, 2010
Almost one in five Americans serve as unpaid caregivers to family or friends.  Discover wellness tips for the often overlooked caregiver in the upcoming Source4Women online seminar.
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UnitedHealthcare - IRS Small Business Tax Credit
Date: June 2, 2010
The Internal Revenue Service has authored the Small Business Health Care Tax Credit in an attempt to provide tax relief for eligible small businesses and small tax-exempt organizations. This credit will encourage program expansion and the selection of specialty benefits. All interested parties must conform to a small list of eligibility requirements.
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Aetna Unveils New Automatic Premium Payment Option
Date: June 2, 2010
In an effort to ease customer strain and continue their commitment to providing an eco-conscious platform, Aetna unveils its new automated system for Small Group customers who wish to pay their premiums online. Customers also have the option to remit payment using a toll-free number, at no extra charge.
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Pill Identification Tool
Date: June 2, 2010
The National Library of Medicine along with the Food and Drug Administration have created Pillbox, an online identification tool that enables users to identify unknown solid-dosage medications based on physical characteristics. Upon verification, Pillbox provides links to drug information and FDA-approved drug labels.
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New Census Requirements for 7/1 Effective Dates
Date: May 12, 2010
Beginning with 7/1 new business groups, UnitedHealthcare will require the actual number of dependent children be noted on the census. This information is needed for UnitedHealthcare to calculate final rates.
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Age 26 and The “Opt-Out” Form
Date: May 12, 2010
UnitedHealthcare has issued a thorough FAQ geared toward answering your questions on dependent coverage, college graduate eligibility, and re-enrollment procedures up until implementation of the PPACA on Sept. 23, 2010. Moreover, in an effort to work with customers not wishing to extend existing coverage for college students, an “Opt-Out” Form will be mailed to all fully insured customers beginning May 5th.
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Sign Up for Healthy Mind Healthy Body, Win Prizes
Date: May 05, 2010
Encourage your clients to sign up for Health Mind Healthy Body, UnitedHealthcare's monthly e-newsletter. Members who sign up or update their preferences, will be entered in a drawing for great prizes!
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Connected Care: A Telehealth Solution
Date: May 05, 2010
OptumHealth, a division of UnitedHealth Group, is meeting the needs of an everchanging health care system with Connected Care program. Connected Care is a national telehealth system aimed at giving patients access to physicians and specialists when circumstances do not allow for the routine in-person visit.
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UnitedHealthcare Backs Their Brokers
Date: May 05, 2010
UnitedHealthcare has compiled the preeminent “go-to” guide for employers seeking insight and industry advice on selecting the right broker. Highlights include helpful tips on how to maintain a solid broker/employer relationship and the many benefits of working with a personal healthcare broker.
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Automatic Broker Access for Aetna Enroll
Date: May 05, 2010
Brokers will now have automatic, unfettered access to their eligible groups via Aetna Enroll. Less paper, less hassle, more time to sell…
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Introducing Financial Lifeline by Occidental Life
Date: April 28, 2010
Are you looking for another revenue stream from your small group medical accounts? Then Financial Lifeline is your answer!
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We Represent Two of the Most Admired Health Insurance Carriers
Date: April 28, 2010
We pride ourselves on offering our customers the best of the best. Once again, we have succeeded in doing so! Aetna and UnitedHealthcare top Fortune Magazine's Most Admired Companies list for the Health Care Insurance and Managed Care industry.
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UHC/PHS Agent of Record Change Procedures
Date: April 28, 2010
AOR changes for UnitedHealthcare and PacifiCare will not be processed unless they are in the proper format.
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Fully Insured Incurred Reporting Starts May 2010
Date: April 28, 2010
Beginning May 10th, 2010, UnitedHealthcare will start reporting fully insured claim information on an incurred basis.
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Aetna Extends Eligibility for Young Adults
Date: April 28, 2010
Aetna has decided to extend dependent eligibility ahead of the health care reform schedule for those affected young adults.
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Small Business Health Care Tax Credit
Date: April 23, 2010
The IRS started sending postcards out this week to small businesses encouraging them to check their eligibility for the new Small Business Health Care Tax Credit.
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UHc Filling the Coverage Gap for Graduating College Students
Date: April 23, 2010
UnitedHealthcare is taking the first step in the industry to extend coverage to graduating college students.
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COBRA Subsidy: Key Changes Webinar
Date: April 23, 2010
New legislation has been passed for the Temporary Extension Act and Continuing Extension Act with changes that you should be aware of.
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UHc Offers Grants for Children’s Medical Expenses
Date: April 16, 2010
The UnitedHealthcare Children's Foundation (UHCCF) is a non-profit charity that provides grants for financial assistance towards children’s medical expenses not covered by a commercial health insurance plan.
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UHc Member Add-ons to Original Effective Date Changes
Date: April 16, 2010
Effective March 19, the Employer eServices® eligibility portal will no longer allow a user to enroll a member back to the customer’s original effective date for PRIME groups sized 2 – 50.
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UHc Diabetes Prevention and Control Alliance
Date: April 16, 2010
UnitedHealthcare launches the Diabetes Prevention and Control Alliance, a partnership with YMCA-USA and Walgreens, aimed at preventing and controlling diabetes, pre-diabetes and obesity.
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Next Physician Visit, Ask About Generics
Date: April 16, 2010
UnitedHealthcare suggests at your next physician’s visit, to ask about generic medications as a less expensive alternative to the brand name medications.
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UHc Benefit Awareness Newsletters
Date: April 16, 2010
UnitedHealthcare has developed a program designed to help fully-insured members better understand the full value of their benefit plan - above and beyond the medical coverage
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Aetna Promoting Wellness to Employers
Date: April 16, 2010
Aetna will be encouraging their customers to promote Simple Steps, a program aimed at health and wellness, to their employees with a stuffer in an upcoming monthly billing statement.
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UHc Wellness Just Got Better for 51 Plus
Date: April 9, 2010
Is your client's wellness budget low or non-existent? Educational seminar attendance…the key to unlocking free wellness dollars!
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Choose UHc Network Lab Providers
Date: April 9, 2010
UnitedHealthcare will pay claims for covered services from out-of-network laboratories at your out-of-network benefit level beginning May 15, 2010.
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Added Benefits for UHc Members
Date: April 9, 2010
Do you know about all the added benefits that are available to UnitedHealthcare members? Programs like, Travel Assistance, Will and Trust Prep, 24hr Nurse Line and many more are available for UnitedHealthcare members.
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Health Care Reform Timeline
Date: April 1, 2010
Now that the Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act have been signed by the President, what happens next?
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Quicken Health Expense Tracker is Coming to myuhc.com
Date: April 1, 2010
Members who have medical coverage through UnitedHealthcare can sign up for Quicken Health Expense Tracker on myuhc.com® and pay their medical claims online.
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Clean Submission: The answer to a speedy response
Date: March 26, 2010
We have put together a short list of things you can do to ensure the quickest response to your small group underwriting submissions.
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UHc on Patient Protection and Affordable Care Act
Date: March 26, 2010
UnitedHealthcare is keeping you up to date on the health care issues under discussion in Washington D. C with their latest issue of Health Care Modernization News Flash.
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Aetna's Response to Health Care Reform
Date: March 26, 2010
In a letter to their customers, Aetna says their role will not change with legislation.
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Aetna's Easier, Faster Way to Pay Initial Premium
Date: March 12, 2010
Now new Aetna enrollees can use EFT to pay their first premium. It’s one less thing for them to worry about.
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Aetna Goes Mobile
Date: March 12, 2010
Aetna members will soon be able to access a wide range of health care information from their mobile phones, whether they have a basic cell phone or a smartphone with full internet access.
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COBRA Continuation Coverage Assistance Under ARRA
Date: March 5, 2010
The American Recovery and Reinvestment Act of 2009 (ARRA) was amended on March 2, 2010. The amendment now extends the eligibility period for COBRA subsidy to March 31, 2010.
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UHC PDL and Benefit Plan Updates to be Implemented July 1, 2010
Date: March 5, 2010
PDL and benefit plan updates will be implemented July 1, 2010. These updates represent a small percentage of all prescriptions and do not apply to PacifiCare or Prescription Solutions business.
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Aetna's Wellness on Us Plans
Date: March 5, 2010
Don’t forget that Aetna’s Small Group portfolio in Texas now includes plans with a $0 copay for in-network preventative care!
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March is National Nutrition Month
Date: February 26, 2010
With March being Nutrition Month, this is your opportunity to inform clients of the related materials and other services available from the Communication Resource Center on Employer eServices® like the Nutrition Newsletter.
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United eServices and Employer eServices Training
Date: February 26, 2010
Attend a one hour instructor-led webcast and learn how to get the most out of United eServices, Employer eServices and Customer Reporting.
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UHc Amended Agent/Agency Agreement
Date: February 18, 2010
To comply with recent changes in the Health Insurance Portability and Accountability Act (HIPAA), UnitedHealthcare has added an amendment to their Agent/Agency Agreement.
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February is National Heart Month
Date: February 18, 2010
With February being Heart Month, this is your opportunity to inform clients of the related materials and other services available from the Communication Resource Center on Employer eServices®.
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UHc Producer Performance Guide
Date: February 18, 2010
The new 2010 Producer Performance Guide is now available. The guide is your primary source for all producer-base commissions, bonuses and policy information.
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Aetna Notice of Amended Producer Agreement
Date: February 18, 2010
The American Recovery and Reinvestment Act of 2009 (ARRA) mandated changes to the Health Insurance Portability and Accountability Act (HIPAA). To comply with these changes, Aetna has updated their producer agreement.
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Aetna’s InteliHealth Website
Date: February 18, 2010
Aetna's InteliHealth website is a great tool for your Aetna clients. InteliHealth provides members with medical, health, fitness and nutrition information along with interactive tools and quizzes.
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UnitedHealthcare Broker Portal
Date: February 5, 2010
UnitedHealthcare has launched a new portal that brokers can access without a username and password!
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UnitedHealthcare Health On-Demand: Health and Wellness Podcast Series
Date: February 5, 2010
UnitedHealthcare has a new podcast series for Health and Wellness. These podcasts are available 24 hours a day, seven days a week; health and wellness information at your convenience!
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UnitedHealthcare DocGPS iPhone App
Date: February 5, 2010
UnitedHealthcare has released an application for the iPhone that will allow members to look up a doctor or facility in their network.
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UHc Select Designated Pharmacy Program
Date: February 1, 2010
New program starts February 1st for fully insured customers. This program will offer members money saving options on select high-cost drugs.
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UHc COBRA Questions
Date: February 1, 2010
OptumHealth compiled a Question and Answer sheet of recently asked questions regarding the new COBRA subsidy extension.
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Aetna OAMC Value Plans
Date: February 1, 2010
Aetna's Open Access Managed Choice (OAMC) Value Plans are affordable, flexible and focused on wellness.
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UHc Free COBRA Administration?
Date: January 22, 2010
Did you know that UnitedHealthcare offers free COBRA administration, FSA services and Pre-Tax Premium (POP) Plans for your 20-99 life groups that purchase medical coverage through UnitedHealthcare?
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UHc Radiology Notification Program
Date: January 22, 2010
Effective February 15th 2010, UnitedHealthcare will require UnitedHealth Premium® Quality and Cost Efficiency designated physicians to complete prior notification for advanced imaging services.
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Aetna Specialty Pharmacy List
Date: January 22, 2010
As a reminder, medications on the Specialty CareRx List must be pre-authorized and have a corresponding form for pre-authorization.
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Aetna 2010 Broker Bonus Program
Date: January 15, 2010
Earn $500 for every 20 approved new business medical applications until you reach 200 subscribers, then start earning $1000 for every 20 approved new business medical applications!
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SSN Required for All Dependents
Date: January 8, 2010
The Medicare Secondary Payer (MSP) statute, which took effect on January 1, 2009, makes the previously voluntary eligibility data-sharing program into a mandatory requirement for all employers, insurers and plan administrators.
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UHc 2010 Texas Key Account Plans
Date: January 8, 2010
UnitedHealthcare's new Premium Designation plans are designed to maximize both quality and value.
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U.S. Department of Labor Releases Fact Sheet Regarding Amended ARRA
Date: December 31, 2009
Changes regarding COBRA Continuation Coverage under ARRA, as amended by the 2010 DOD Act.
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COBRA Continuation Coverage Assistance
Date: December 11, 2009
COBRA Continuation Coverage Assistance to end for many of the unemployed recipients.
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UHc Inpatient Admission Notification Requirements
Date: December 4, 2009
Inpatient notification requirements will change effective January 19, 2010 from 72 hours to 24 hours in all states with the exception of Maryland, Nevada and Washington.
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UHc Mammography/Cervical Screening Guidelines Remain Unchanged
Date: December 4, 2009
The United States Preventive Services Task Force (USPSTF) recently released new guidelines for mammography screening. The USPSTF is recommending that regular screening for breast cancer in women begin at age 50 instead of the previously recommended age of 40. UnitedHealthcare's coverage for mammography and cervical cancer screening is unchanged.
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PacifiCare Formulary and Prescription Solutions PDL Update
Date: December 4, 2009
In addition to the previously communicated Jan. 1, 2010 PacifiCare Formulary and Prescription Solutions PDL updates, changes will also be made to the Proton Pump Inhibitor (PPI) class of medications.
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Super Bonus 2010
Date: November 25, 2009
Want to SCORE some green? The Insurance Exchange is proud to announce the kickoff of "Super Bonus 2010!" Write a February new business case with 10 or more lives to qualify. Score more by adding two or more ancillary lines to your new group! Write your first case through The Insurance Exchange and score even more!
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Beat the Holiday Rush!!
Date: November 20, 2009
Want to make sure your new groups with January 1st effective dates have their id cards by the 1st?
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PacifiCare SB80 Qualified Plans
Date: November 20, 2009
The goal of Texas Senate Bill 80 (SB80) is to remove the cost barrier to health care coverage for employees by rewarding those employers that fund their employees’ premiums 100%.
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UnitedHealthcare Benefit Plan Documents
Date: November 20, 2009
Fully insured Key Account and Public Sector groups of 150 or more employees can view on myuhc.com their benefit plan documents.
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UnitedHealthcare Prescreens
Date: November 13, 2009
Underwriting has informed us that when using competitor applications or broker questionnaires, the review time has been extended.
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UnitedHealthcare 51+ Bonus
Date: November 13, 2009
Agents in Texas who sell a new fully insured case with 51 or more eligible employees for a January 2010 effective date may be eligible for a bonus!
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UnitedHealthcare Book of Business Transfers
Date: November 13, 2009
UnitedHealthcare's policies and procedures have changed for single and/or book of business transfer requests.
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UnitedHealthcare Specialty Medication Plan Design
Date: November 10, 2009
Beginning Jan. 1, 2010, new pharmacy plans will feature coinsurance for certain injectable specialty medications. These new pharmacy plans will be available for quoting on Nov. 16, 2009 for Jan. 1, 2010 and later effective dates. Plan designs will be available for both the UnitedHealthcare and PacifiCare SignatureEliteSM Plus product lines.
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UnitedHealthcare New Prodcut Innovations for Texas Small Business
Date: November 10, 2009
UnitedHealthcare is proud to bring new solutions for your small business clients. Designed specifically to help keep premiums in control as well as addressing the working uninsured problem that we have in Texas, these portfolio enhancements are now quote ready for effective dates beginning Jan. 1, 2010.
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Aetna Citizen Action Network
Date: November 6, 2009
Register for the Aetna Citizen Action Network and reach out to your Member of Congress or state legislator using their Capitol Connect web tool.
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Aetna ePrescribing Program
Date: November 6, 2009
Writing prescriptions is becoming faster and easier with Aetna's ePrescribing Program.
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